Frequently Asked Questions

Waste Pro provides residential trash collection, twice per week.

Twice per week on your scheduled days. Place your wheeled carts curbside the night before (after 6:00 p.m.) or by 7:00 a.m. on collection day.

Below are the general garbage collection days:

• Monday & Thursday: Dykes Rd. West to US-27 (incl. Holly Lake MHP)
• Tuesday & Friday: Palm Ave. West to Dykes Rd.
• Wednesday & Saturday: Turnpike West to Palm Ave.

However, you can also find out your garbage collection day by viewing the schedules.

• Place bagged household garbage in your cart. Bagging keeps your cart cleaner, minimizes odors, and helps reduce pests.
• Do not place hot ashes or coals, household hazardous waste, or medical waste in the garbage cart.
• Do not overfill the cart. The lid must remain closed to:
  • Prevent littering,
  • Allow for automated collection, and
  • Help control odor and varmints.
• Residents are not allowed to reload the cart for additional service on the same collection day.
• To keep your cart in good condition, you should occasionally rinse it out with a hose.

• Place your cart at the curb by 7:00 a.m. on your collection day, but no earlier than 6:00 p.m. the night before.
• Position the cart with the handles and wheels facing your residence and the lid opening toward the street.
• Keep the cart at least 3 feet away from mailboxes, utility poles, trees, fire hydrants, parked cars, and other carts to allow automated collection.
• Do not block sidewalks, driveways, or place carts in the street where they may be damaged or cause hazards.
• Ensure there are no overhead obstructions (such as tree limbs or wires). For safety, maintain a clearance of at least 14.5 feet above the cart.
• If placing multiple carts, leave at least 2 feet of space between them.
• Once service is complete, promptly remove the cart from the curb and store it on your property.

You should move the carts to the front curb the night before your collection day, no earlier than 6 p.m., but no later than 7:00 a.m., on your collection day. Promptly remove your cart from the curb after collecting.

Carts belong to the City and must remain at the property.

• The wheeled cart is the property of the City of Pembroke Pines and must not be painted, abused, mutilated, altered, or modified in any way. 
• Stolen carts: You must file a Police Report. Once a report is provided, Waste Pro will replace the container at no cost to you or the City. 
• Damaged carts (normal use): If your cart is damaged beyond repair from regular use, Waste Pro will deliver a replacement container at no cost within three (3) work days of being notified by the City or the resident
• Damaged carts (by Waste Pro): If the cart is damaged by Waste Pro’s staff or equipment, they must repair or replace it at no cost to you
• Damaged carts (by the customer): If the cart is damaged due to customer negligence (e.g., placing hot ashes or coals inside), the resident is responsible for the cost of repair or replacement.

No, overfilling is not allowed. The lids must remain closed to:

• Prevent littering
• Ensure proper automated collection
• Help control odors and pests

Please make sure the lid closes securely for efficient service.

No. Reloading carts for extra service on the same day is not allowed.

Yes. Maintain 3 feet around the cart and 14.5 feet overhead clearance.

Yes. Residents may use their blue cart for co-mingled solid waste collection:

• Cost: $2.00 per month, billed on your monthly utility bill.
• Collection Day: Once a week, on your original recycling day.
• Decal Requirement: Participation requires a decal issued by Waste Pro. Do not place your blue cart out for service until the decal has been affixed.

Yes, each cart has a specific weight limit:

• 35 gallon cart: 125 lbs
• 65 gallon cart: 220 lbs
• 95 gallon cart: 340 lbs

Please ensure your cart does not exceed these weight limits to avoid damage or issues during collection.

• Monday–Friday: 8:00 a.m. – 5:00 p.m.
• Saturday: 8:00 a.m. – 12:00 p.m.

Contact Waste Pro USA at (954) 967-4200 or the City of Pembroke Pines Public Services Department at (954) 518-9000.

Residents should occasionally hose out their carts to keep them clean.

No. The residential recycling program was suspended on January 2, 2022. This decision was made due to global recycling market changes and contamination issues.

Recyclables and household garbage can be placed together in the green trash cart.

• Residents may continue using their blue carts for co-mingled solid waste collection at an additional cost of $2 per month. 
• Participation requires a decal issued by the contractor, which must be affixed to the cart before use.
• If you still have a blue cart, we kindly ask that you hold onto it until a new recycling program is in place. The City’s courtesy removal period (Jan. 2022–Nov. 2023) has ended, and storing your cart now will allow it to be re-used once the recycling program is re-implemented, helping reduce costs and ensuring carts are readily available for redistribution.

The program is suspended, not canceled.  The City is actively exploring cost-effective and environmentally responsible alternatives. Please continue to check the City’s website for updates.

Eastern Waste Systems (EWS) collects bulk and yard waste twice per month.

Twice per month.

Each Residential Service Unit may place up to 10 cubic yards of bulk waste per scheduled pickup.

• Allowance for Larger Piles: Residents may request up to two pickups per calendar year that exceed the 10-cubic-yard limit, by contacting Eastern Waste Systems (EWS) at (954) 543-9800 or online at www.easternwaste.com/pembroke-pines
• Overage Fee: After the two annual allowances are used, residents who exceed the 10-cubic-yard limit will be charged $15.00 per cubic yard for the overage. 
• Non-Conforming Bulk: Bulk waste that is non-conforming (e.g., contractor-generated debris, hazardous waste, overweight/oversized bulk) will not be collected. 
• Contractor-Generated Debris: 
  • Debris generated by a contractor (e.g., from remodeling, repairs, equipment installation, or yard work/tree trimming performed by a contractor) must be removed from the site by the contractor who generated it.
  • If contractor-generated debris is left curbside and determined to be non-conforming bulk, Eastern Waste Systems (EWS) may remove it for a fee of $25.00 per cubic yard.
• Examples of Cubic Yards:
  

• Bulk must be placed by 7:00 a.m. on your collection day.
• Keep at least 3 feet from obstructions (mailboxes, trees, etc.).
• Loose items (leaves, small branches) must be bagged or bundled.
• No glass is accepted.
• Contractor-generated debris will not be collected, the contractor performing the work (tree trimming, fencing project, etc.) must remove the waste.

• Contractor-Generated Debris:
  • Debris created by a contractor, such as from remodeling, repairs, equipment installation, fencing projects, or yard work/tree trimming performed by a hired contractor, must be removed and properly disposed of by the contractor who generated it.
    • If contractor-generated debris is left curbside and deemed non-conforming bulk, Eastern Waste Systems (EWS) may remove it for a fee of $25.00 per cubic yard.
• Construction & Demolition Debris:
  • The City has an exclusive franchise agreement with Waste Pro for the collection of all construction and demolition debris. Residents and businesses may not contract with any other hauler for this service.
    • However, if you own and use your own vehicles or roll-off containers, you may utilize those instead.

Yes. Bulk yard waste and bulk trash may be mixed in one pile for collection.

No. Glass is not accepted for bulk pickup.

Place items curbside before 7:00 a.m. on your designated collection day, at least 3 feet away from mailboxes, trees, or overhead wires.

Loose materials should be bagged, tied, or bundled to prevent spillage and litter.

Refrigerators, air conditioners, and other appliances containing Freon will only be collected if a certified technician has removed the Freon and affixed the required sticker and tag. For refrigerators, the compressor and all doors must also be removed before collection.

No. Items such as batteries, oil, paint, and chemicals are not accepted. Residents should check the City’s website for the household hazardous waste drop-off schedule.

Do not place bulk waste out during an approaching storm. Monitor the City’s website (www.ppines.com) for emergency service updates.

To view bulk and trash pickup map please visit:

www.ppines.com/462/

Then click on the Find My Trash/Bulk Pickup Day link

Yes. The City has an exclusive franchise agreement with Waste Pro for all construction and demolition debris, which means residents and businesses may not contract with any other hauler for this service. However, if you own and use your own equipment or roll-off containers, you may utilize those instead.

• Contractors who own their own roll-off containers may use them.
• Contractors who do not own containers must contract with Waste Pro.
• Hiring third-party haulers is not permitted.

• Using an unauthorized hauler or container is a violation of City Code/Law.
• Violators may be subject to Code Compliance enforcement, including warnings, fines, and potential legal action.
• Property owners may also be held responsible for non-compliance at their job site.

Contact Waste Pro USA at (954) 967-4200, pricing can also be found on the City's website.

If you observe a contractor, business, or resident using unauthorized waste haulers or roll-off containers, you should report it to the City’s Code Compliance Unit in the following ways:

• During office hours (Monday–Thursday, 7:00 AM–5:30 PM):
  • Call the City’s Code Compliance Unit at (954) 431-4466 or email code_compliance@ppines.com
• On Friday, Saturday, and Sunday (7:00 AM–5:30 PM):
  • Call (954) 303-6324.
• Online:
  • File a complaint through the City’s SeeClickFix application

Important: Pursuant to Senate Bill 60 (effective July 1, 2021), the City can no longer investigate anonymous complaints. All Code Compliance complaints must include your full name and address.

For more information, please visit the Code Compliance Unit’s page on the City's website.

Yes. Contact Public Services at (954) 518-9000.

There is no collection on Christmas Day. Service resumes on the next scheduled day.  There are no other scheduled holidays.

We strongly encourage our residents to utilize Broward County's Chip a Tree Program, which can be viewed here:   https://www.broward.org/Parks/Pages/ChipATreeProgram.aspx

If that is not possible, natural Christmas trees can be chopped/cut into pieces and placed in your green cart for removal or placed curbside for collection on the scheduled bulk day. 

Republic Services / U.S. Ecology Tampa, Inc., provides quarterly residential drop-off events.

Quarterly, at the City’s Wastewater Treatment Plant (13975 Pembroke Road, Pembroke Pines, FL 33027).  Please see the City's website for scheduled dates and times.

• Paints, Chemicals and Fluids:
  • Paints & Solvents
  • Pool chemicals
  • Pesticides, insecticides, herbicides, fertilizers
  • Automotive Fluids
• Pressurized Containers:
  • Propane tanks
  • Refrigerants

  • Fire extinguishers

• Batteries:
  • Rechargeable
  • Auto
  • Marine
  • Note: Alkaline batteries (AA, AAA, C, D, 9V) are not accepted and should be placed in the regular trash.
• Lighting & Mercury-Containing Items:
  • Fluorescent tubes, compact & metal halide bulbs
  • Thermometers, other mercury-containing items

  • Note: Neon bulbs are not accepted

• Electronics (E-Waste):
  • Computers, monitors, keyboards, mice
  • Printers, fax machines, modems
  • Cell phones
  • Televisions
  • Desktop copiers & scanners
• Other:
  • Flares
  • Please see the City's website for additional information.

• Medical & Biohazard Materials:
  • Biohazard / medical waste
  • Prescription medications
• Explosives & Industrial, Medical, or Specialty Pressurized Items:
  • Explosives
  • Gas cylinders (oxygen, helium, acetylene, nitrogen)
• Electronics & Appliances:
  • DVD players & VCRs
  • Appliances (including solar panels & microwaves)
  • Electronic hand tools
• Garbage & Everyday Waste:
  • Regular trash & debris
  • Alkaline batteries (AA, AAA, C, D, 9V) should be placed in your regular trash
• Other:
  • Neon bulbs
  • Office Furniture
  • Stereos / speakers
  • Musical Instruments
  • Tires
  • Please see the City's website for additional information.

Only Pembroke Pines residents with proof of residency.